Effective 03-08-2011

Protecting consumer privacy is important to Axis Financial Services. The confidentiality and protection of customer information is one of our most fundamental responsibilities and your trust is one of our most important assets. We want you to understand what information we collect and how we use it. In order to provide our customers with a broad range of services as effectively and conveniently as possible, we use technology to manage and maintain customer information. The following policy serves as a standard for all Axis Financial Services employees for the collection, use, retention, and security of nonpublic personal information.


We collect, use, and retain information about you only where we reasonably believe that it will help administer our business or provide valuable services to you. We collect and retain information about you only for specific business purposes. We use information to administer your records and accounts; to comply with certain laws and regulations; to protect your accounts from fraud and misuse; and to understand your financial needs so that we can provide you with superior service.

We collect personal and financial information about you from the following sources:

  • Information we receive from you on applications and other forms and documents provided to us (such as your name, address, social security number, assets, liabilities and income)
  • Information about your transactions with us (such as your account balance, payment history, and parties to transactions)
  • Information we receive from consumer reporting agencies (such as your credit history and creditworthiness)

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. It is our policy not to reveal specific information about customer accounts or other personally identifiable data to unaffiliated third parties for their independent use..

We may disclose all of the information we collect, as described above, to nonaffiliated third parties that perform administrative, processing and other account services, and as otherwise required or permitted by law.


When Axis Financial Services conducts business with vendors and suppliers, we require those vendors to agree to maintain similar standards of conduct regarding the privacy of customer information that is provided to them.


Axis Financial Services is committed to the security of your information.

All of our operational and data processing systems are located in secure environments that are designed to protect your information from being accessed by unauthorized third parties. We maintain physical, electronic, and procedural safeguards that comply with regulatory standards to protect your information.


We continually strive to maintain complete and accurate information about you and your accounts. If you believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies as quickly as possible.


Access to customer information is limited to employees with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information. All Axis Financial Services employees are responsible for maintaining the confidentiality of customer information. Any employee who violates these principles is subject to disciplinary action.


Customers who have questions about this policy or have a question about the privacy of their information are invited to speak with a customer service representative, call us at 1-888-831-2947 or e-mail us at inquiries@axisservicing.com.

Visitors to our web site remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as: Date and time our site was accessed IP address (A numeric address given to servers connected to the Internet) Web browser used City, state, and country

Axis Financial Services may use this information to create summary statistics and to determine the level of interest in information available on our site.

Visitors may elect to provide us with personal information via E-mail, online registration forms, or our guest book. This information is used internally, as appropriate, to handle the sender's request. It is not disseminated or sold to other organizations.

Some areas of our web site may use a "cookie" temporarily stored in the visitor's computer memory (RAM) to allow the web server to log the pages you use within the site and to know if you have visited the site before.

Please be aware that our Privacy Statement only applies while you are at Axis Financial's web site, and does not apply if you leave our web site by following any links we may have provided for your convenience.

This is a web site of a collection agency. This communication is from a debt collector.
This is an attempt to collect a debt and any information obtained will be used for that purpose.
Notice to New York City Residents: To better serve you, please advise us if you have any language
preference other than English. AXIS may offer verbal language services for certain languages on
request. A translation and description of commonly-used debt collection terms is available in multiple
languages on New York City's Department of Consumer Affairs' website: www.nyc.gov/dca.
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